22 Club Terms & Conditions – Malaysia Platform Rules & Policies

These Terms & Conditions ("Agreement") govern your use of the 22 Club accessible at 22club.biz along with all services, games, and content available therein. This Agreement is in effect between you as the user ("Member") and 22 Club as the platform operator ("Company").

By registering a new account, logging into an existing account, making any deposit, or using any feature on the 22 Club platform, you expressly and implicitly agree to be bound by all terms set out in this document, including Privacy Policy and Responsible Gaming Guide which forms part of this agreement.

If you do not agree with any part of these Terms & Conditions, you are required to stop using the 22 Club platform immediately. Continued use of the platform following any amendment to the terms will be deemed acceptance of those revised terms.

To register and use 22 Club's services, you must meet all of the following eligibility requirements:

• Be at least 18 years old on the date of registration.
• Have full legal capacity to enter into binding contracts.
• Not a citizen or resident of any country where online betting is explicitly prohibited by law.
• Have never been deactivated or banned from using the 22 Club platform previously.
• Not currently enrolled in an active self-exclusion programme at any betting platform recognised by 22 Club.

22 Club reserves the right to request proof of eligibility at any time, including identity documents, proof of address, and age verification. Failure to comply within the stipulated timeframe may result in account suspension.

Each member is permitted to hold only one (1) active account at 22 Club at any one time. Registering multiple accounts using the same or different names, phone numbers, email addresses, IP addresses, or payment methods is strictly prohibited.

Upon registration, you are responsible for:

• Provide your full legal name exactly as it appears on your official identification document.
• Provide an active, reachable Malaysian phone number.
• Creating a strong password and keeping it secure.
• Providing valid banking or e-wallet details in your own name.

You are solely responsible for all activities that occur under your account. 22 Club will not be liable for any losses arising from unauthorised access to your account resulting from your own negligence in safeguarding your login credentials.

22 Club supports the following deposit and withdrawal methods exclusively for members in Malaysia:

For fund withdrawal, the following conditions apply:

• The minimum withdrawal amount is RM50 per transaction.
• All withdrawals are processed within 15 to 60 minutes on business days.
• Withdrawals must be made to the same payment method used for the deposit, or to a bank account registered under the member's name.
• 22 Club reserves the right to request identity verification documents before approving a first withdrawal or any withdrawal exceeding RM2,000.
• Any withdrawal request suspected to be linked to fraud or money laundering will be placed on hold pending the outcome of an investigation.

22 Club offers a variety of bonuses and promotions to members from time to time. All bonuses are subject to the following terms:

• Each bonus comes with a wagering requirement (rollover) as clearly stated in the respective promotion's terms. Rollover requirements typically range from 5x to 20x, depending on the bonus type.
• Bonuses may not be withdrawn as cash until the rollover requirement has been met in full.
• Only one bonus may be active at a time unless otherwise stated.
• 22 Club reserves the right to void any bonus obtained through illegitimate means, including multiple account registrations, deposit manipulation, or exploitation of technical bugs.
• Bonuses are non-transferable between member accounts.
• Bonus expiry dates will be stated in each offer. Expired bonuses will be automatically forfeited.

Programme VIP Rewards 22 Club has its own terms and conditions, which can be found on the VIP Rewards. VIP membership may be suspended or terminated if a member is found to have violated any provision of these Terms & Conditions.

All bets placed on the 22 Club platform are subject to the following rules:

• All bets that have been confirmed and accepted by the system are final and cannot be modified or cancelled.
• In the event of a technical error during bet submission, 22 Club reserves the right to void the affected bet and return the stake to the member's account.
• Bets placed on odds that are clearly incorrect due to technical or human error will be voided, even if the outcome of the game is already known.
• For sports such as Malaysia Super League and EPL football, bets placed after the start of a match will only be accepted if the platform's live betting system confirms the receipt of such bets.
• All Live Casino and slots game outcomes are determined by a certified Random Number Generator (RNG) or by licensed live dealers. 22 Club does not manipulate game results.
• Minimum and maximum bet limits for each game and market are displayed within the respective game interface.

22 Club reserves the right to decline or limit any bet that it deems, at its sole discretion, to be an attempt to exploit system vulnerabilities, engage in arbitrage, or coordinate wagers with other parties for illegitimate gain.

22 Club genuinely cares about the well-being of our members. Entertainment should always remain just that. We provide the following tools to help members play responsibly:

• Deposit Limit: Members may set their own daily, weekly, or monthly deposit limits through their account settings.
• Bet Limit: Members may set a maximum bet limit per gaming session.
• Temporary Break: Members may take a break from the platform for 24 hours, 7 days, or 30 days.
• Self-Exclusion: Members who feel they have a gambling problem may apply for a long-term self-exclusion.
• Activity Monitoring: Our team monitors betting patterns for signs of problem gambling and will proactively reach out to the member concerned.

For more information, please visit the Responsible Gaming us. If you or someone you care about needs help, please reach out to our support team via 24/7 live chat.

You are solely responsible for keeping your account login credentials confidential, including your username and password. You must not share your login details with any other party.

• Contact 22 Club customer support immediately if you suspect unauthorised access to your account.
• 22 Club will never ask for your password via email, SMS, or live chat.
• Use a strong, unique password that is not used on any other platform.
• Log out of your account after every session, especially on shared devices.

The use of members' personal data is governed by our Privacy Policy ours, which forms part of this agreement. 22 Club uses 256-bit SSL encryption to protect all data communications between your browser and our servers.

22 Club reserves the right to suspend, restrict, or terminate any member account without prior notice under the following circumstances:

• Suspicion or evidence of fraud, misconduct, or money laundering.
• Multiple account registrations or use of false identities.
• Bonus abuse or unlawful exploitation of promotions.
• Use of automated software, bots, or any unauthorised tools.
• Breach of any provision under these Terms & Conditions.
• Requests by authorities or law enforcement agencies.

If an account is terminated for reasons other than fraud, any legitimate remaining balance will be returned to the member upon completion of the investigation. In cases of proven fraud, 22 Club reserves the right to forfeit all funds in the account.

Members who wish to voluntarily close their account may contact our customer support team at any time.

To the extent permitted by applicable Malaysian law, 22 Club shall not be liable for:

• Any financial losses incurred as a result of betting or gaming activity on the platform.
• Service disruptions caused by factors beyond our control, such as internet outages, natural disasters, or cyberattacks.
• Betting outcomes based on inaccurate information obtained from external sources.
• Indirect, consequential, or punitive damages arising from the use of the platform.

The 22 Club platform and all its services are provided "as is" without any express or implied warranties. 22 Club does not guarantee that the platform will be free from errors or technical disruptions at all times.

22 Club reserves the right to amend, update, or replace any part of these Terms & Conditions at any time at our sole discretion. Amendments take effect immediately upon publication on the platform unless a different effective date is specified.

We will endeavour to notify members of any material amendments via:

• In-platform notifications upon login.
• Email to the member's registered address, where applicable.
• Notice posted on the platform's main page.

It is the member's responsibility to review the Terms & Conditions periodically. Continued use of the platform following the publication of any amendments constitutes your acceptance of the revised terms.

If you have any questions, concerns, or complaints regarding these Terms & Conditions or your use of the 22 Club platform, please reach out to our team through the following channels:

• Email: support@22club.biz
• Live Chat: Available 24 hours a day, 7 days a week via the chat icon at the bottom corner of the platform.

Our customer support team, fluent in both Malay and English, is ready to assist you as quickly as possible. Our average live chat response time is under 3 minutes.

For complaints requiring a more thorough investigation, we will respond within 3 business days via email.